FREQUENTLY ASKED QUESTIONS

Applying for a new boiler to replace your old inefficient boiler is one of the most cost effective ways to make sure your home is warmer for less. Inefficient boilers waste a lot of energy so replacing your old boiler can be a great way to lower your energy bills.

Here is a list with the most frequently asked questions regarding ECO boiler grants:

How long does it take to apply?

It only takes a couple of minutes to apply! Just use our quick and easy application form and our friendly team will contact you within 24 hours on working days. Our energy saving advisors will help you further with your enquiry. When everything is agreed, we will schedule a survey and a boiler installation date. It is as simple as that.

Can I choose what boiler brand to be installed?

The boilers installed under ECO are not a specific brand. However, your new boiler needs to be an energy efficient boiler – A-rated and 90% + efficient.

Can my local plumber install the boiler for me?

The company installing your new energy efficient boiler needs to be government approved. Accredited companies have passed various quality control standards so you can rest assured your boiler will be fitted by an installer with the highest standards.

Are all boilers under ECO 100% free?

In some cases, depending on the benefits you receive and your personal circumstances, you may qualify for a free boiler. However, depending on the energy efficiency of your property, you may have to contribute a small amount towards the cost of the installation. You can see if you qualify by filling out our quick application form.

Is the survey free?

Yes! Once you have filled our online application form you will be contacted by one of our friendly energy saving advisors. They will arrange your home survey so you can start enjoying your new boiler as soon as possible.

Can I get a grant if I don't have central heating at all?

Unfortunately, no. Grants under ECO are only available for households on mains gas supplies. You should already have a heating system in place.

Can I get finance if I don't qualify for the ECO boiler grant?

Yes! We can help you install a new boiler with one of our finance packages. Simple indicate that you want to receive a finance package when filling out the application form and one of our advisors will contact you with more information about a monthly package to suit your budget.

Need more help? Contact us today and our friendly advisors will help you as soon as possible.