Terms and Conditions
Infinity Energy Organisation Ltd. owns and operates this website. These terms and conditions outline the way you use this website. By using this website you agree to the terms and conditions outlined below.
Infinity Energy Organisation Ltd. reserves the right to change these terms and conditions from time to time without your prior consent. You should check this section regularly to make sure you are aware of any changes made to this website.
Infinity Energy Organisation Ltd. reserve the right to withdraw or amend any information on this website without your prior consent.
Infinity Energy Organisation Ltd. has no control over links to third party websites. You should check those party’s website’s T&C before using them. Your use of any third party websites will be subject to the terms of use and service contained within each such site.
Data Match Service
Data Protection Statement In order for Infinity Energy Organisation to confirm whether you are entitled to ECO Affordable Warmth funded measures, we will share your personal data with our trusted third party service provider, the Energy Saving Trust, and with the Department for Work and Pensions.
Your details will be used as follows to assess your eligibility for the service:
• Get in touch with the Department for Work and Pensions via the Energy Saving Trust to check if you may be eligible for this assistance.
• Receive information from the Department for Work and Pensions about you, this will be limited to information relating to your entitlement to assistance.
• Share your details with our service provider Energy Saving Trust so they can check if you may be eligible for this assistance and provide services to us.
• Share your details with the scheme administrator, Ofgem, so they can review the scheme.
To download this customer declaration document in a .pdf format, please click here.
Prohibitions
You must not misuse this website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Breaching this provision would constitute a criminal offense. Infinity Energy Organisation will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of www.infinityenergyorganisation.uk or to your downloading of any material posted on it, or on any website linked to it.
Disclaimer of Liability
The information on this website is provided without any guarantees, conditions or warranties as to its accuracy. Infinity Energy Organisation will not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use or the performance of this website.
Linking to this Website
You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation. You must not establish a link to this website in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please contact us with any complaints via telephone (02036 384030) or e-mail – complaints@infinityenergyorganisation.com.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Contact via this website
By contacting us via this website, you agree that Infinity Energy Organisation Ltd. (including our partner companies) will have the right to contact you with marketing promotions and other relevant information regarding your enquiry.
By providing feedback via this website, you agree that any feedback and customer comments provided by you can be used in our marketing materials both online and offline.
Entire Agreement
These Terms & Conditions do not affect your consumer rights.